Modernize your Digital Testing Strategy to Deliver Flawless Customer Experience
Role of QA and Testing in Digital Transformation:
Digital transformation is the talk of the town all over the world. During today’s unprecedented times, futurethinking enterprises are under pressure to accelerate this transformational journey, so that their businesses continue to function normally, let alone put themselves in a profitable position. Of course, with a pandemic at large – the current idea of normalcy is not what anyone is used to since many did not even see it coming. Hence, now they are grappling with challenges to implement fluid work environments, remote client management, and automated customer experiences. They must reimagine the way systems and people interact with each other. In the process, though, some may ignore a key element in the digital transformation process that requires just as much finesse and innovation to effectively plan and execute. Testing is more than just fixing software bugs and speeding up the product development cycle. It involves the coexistence of multiple applications and tools, planning cycles, and development methodologies. It is also why manual testing just will not cut the mustard these days. The journey to manual testing is tedious and slow, considering current enterprise and customer expectations, and it also keeps valuable resources away from adding meaningful value to growth areas.
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