Intelligent products and equipment connected by Internet of Things (IoT)-enabled field service management software are revolutionizing field service by providing greater efficiency, improved levels of service, and new revenue streams.
Read this e-book to explore the innovative ways that five industry leaders transformed from costly break-fix models to models that are profitable and proactive using the IoT capabilities of Microsoft Dynamics 365 for Field Service. From helping MacDonald-Miller reduce service completion time by nearly two weeks to saving Tetra Pak’s customers more than $30,000 by predicting and preventing future breakdowns, Dynamics 365 for Field Service is enabling these organizations to deliver better customer experiences and profits.
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